We are operating 100% online to service Texas Baptist Institute and Seminary.
Returning your rental books is easy! Details can be found below.
If you are unsure of the rentals you have out contact us using your preferred method, provide your phone number and full name, and we can let you know your rental titles!
If you need to keep your rental books and wish to purchase them please contact us and we will process your rental book 'buyout' for you!
Email: TBIBookstore@TextbookBrokers.com - Phone: 307.426-5536 - Or use our new Chat feature!
If you have purchased books you wish to sell back to the bookstore please Click Here
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TO RETURN YOUR RENTALS, SHIP THEM BACK TO US USING A FREE RETURN SHIPPING LABEL- Follow the steps below
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Step 1: LOCATE YOUR RENTALS:
- On the back of all of our rental books, there is a sticker with the due date.
- If you are unsure of the rentals you have out, send an email to TBIBookstore@textbookbrokers.com with your name and phone number and we will email you back with the books you rented.
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Step 2: BOX THEM UP
- Please make sure that all items are packaged securely to prevent any damage during the shipping process. Fill any empty spaces with clean filler.
- Textbook Brokers is not obligated to issue a refund for return shipments that are lost or damaged*.
- Make sure to include as much information as possible so that we know who's return it is. Below is the information we can use to process your return:
- Name (required)
- Order number
- Address
- Email Address
- Phone Number
- Please make sure that all items are packaged securely to prevent any damage during the shipping process. Fill any empty spaces with clean filler.
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Step 3: CREATE YOUR FREE SHIPPING LABEL
- CLICK HERE, fill out the required information and a FREE FedEx return label will be emailed to you in minutes!
- **PLEASE CHECK YOUR SPAM AND/OR JUNK FOLDERS IF YOU CANNOT FIND THE LABEL!!**
- You will only be provided ONE free return label so, be sure to send all of your rentals back at once or you will be responsible for any additional shipping.
- Make sure to have your FALL 2022 book returns package in the mail no later than December 19th to avoid late fees!
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Step 1: LOCATE YOUR RENTALS:
****If you used your free label and still have rentals, we recommend that you send your return via FedEx, UPS, or insurable U.S. Mail service.
Please mail your the rest of your textbooks to the below address:
TBI Bookstore
308 Southwest Dr, Unit B
Cheyenne, WY 82007
Click icons to create a shipping label:
*Please see terms and conditions
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If you have any other questions please don't hesitate to contact us!
Phone: (307) 426-5536
Email: TBIBookstore@textbookbrokers.com
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Failure to return the rented materials by the rental return date printed on your receipt will result in the credit card on file to be charged a $10.00 late fee per book and the full retail price of the rented materials, minus the amount paid for the initial rental. The Bookstore’s refund policy applies for all rental materials.
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